Understanding and using Woobaz

The account links your assets to your identity and gives you access to your registrations, certificates, tokens and messages.

Use the Forgotten Password procedure from the login page. A temporary link is sent to the address associated with the account.

From My Account, open Edit Profile. In particular, check your email and contact details: they are used for security communications.

Woobaz is designed for identifiable material goods: electronic devices, equipment, valuables, professional equipment and other categories proposed in the form.

Choose the path that best describes your property, down to a final category. The same category can appear in several sections to facilitate classification.

Prepare a clear title, make, model, serial number where available, year, color and category. The serial number greatly improves the identification of the item.

No. It constitutes an Woobaz identifier of the property. It does not replace applicable regulatory identifiers, manufacturer serial numbers or official documents.

In My Account, open My Registrations. Each line offers the certificate and the Manage button.

Yes. Information still missing can be completed free of charge from the Manage property page.

Changing information already saved consumes a token. The balance and cost are displayed before confirmation.

The Manage page offers free reclassification when a more specific final child category has been added after your registration.

In particular, they allow you to create a registration and make certain paid modifications. A confirmation is always displayed before consumption.

Open the Tokens section of your account to view the balance, purchases and consumption.

The operations are recorded together: if the modification fails, the flow should not be validated. In the event of an anomaly, contact assistance with the date and the item concerned.

From My Registrations, click on Certificate. You can view it and save it for your records.

Enter the registration in the verification field on the home page. Respect all characters of the code displayed on the certificate.

It presents the information recorded in Woobaz about the property and its registration. It does not replace an invoice, an expertise, an official title deed or a regulatory document.

Open My Registrations, click Manage, choose Lost or Stolen and add the relevant circumstances. The report becomes visible to the authorized authorities.

On the same page, use Report Found. The active report is closed, but its history remains preserved.

No. In the event of theft, take the necessary steps with the competent services. The Woobaz report completes the identification of the property but does not replace an official procedure.

Only authorities with active authorization can access the institutional portal. Access requests are controlled by the Woobaz administration.

Yes. When a consultation must be notified to you, a security message is created in your email with the identity of the authority concerned.

She can add an observation to the file and report that a property has been identified or located. This action may generate a notification in your email.

It centralizes your requests, administration responses and certain security notifications linked to authorities or reported goods.

When creating a message, choose the corresponding theme. The conversation is assigned to the appropriate administrative department.

Indicate the registration or identifier of the property, describe the problem precisely and attach only the useful documents, without transmitting a password.